Ecobee
Canada-based Ecobee has been at the smart thermostat game for longer than most, and the Ecobee3 continues the trend of innovative and unique solutions for smart temperature control. Read reviews, compare customer ratings, see screenshots, and learn more about ecobee. Download ecobee and enjoy it on your iPhone, iPad.
An ecobee home learns and adapts based on your needs, behaviors and preferences, offering comfort when you're there, and peace of mind when you're away. The ecobee mobile app is simply an extension of this experience. We update the app regularly to include newly released features and enhancements.Download the app to:- Install your device with step-by-step instructions.- Save even more energy by adjusting your thermostat settings and turning off unnecessary lights directly from your smartphone.- Keep track of the comings and goings in your home with ecobee Haven, our smart home monitoring solution.- Monitor entryways, windows, drawers, and cabinets with intelligent alerts.- Get a clear view of home when SmartCamera detects unexpected activity.At ecobee, we value our customers’ feedback. Have a question or a suggestion about the app?
Tell us what you think at android@ecobee.comecobee. Smart that makes a difference.
By purchasing this item, you are transacting with Google Payments and agreeing to the Google Payments. AFinitDataCallback(key: 'ds:17', isError: false, hash: '32', data:functionreturn 'gp:AOqpTOEHXtDTwOLp8TWIb2OAVEELl1Lkw7K9jo5noWzffL3YX5pPe5wL3hV2Ess7-r8KKIaET6qGYsKYdwEQ','Sonia Elizondo Rivera',null,2,null,null,null,'works great most of the time, my only complain is the icon for the app the little bee it used to have was not only the cutest but also easy to spot when I needed to change my settings or change/check the temperature of my house.
Such a shame the change the icon, really a disappointment. Bring the BEE ICON BACK, please! It was also freezen and showing me t errors when tryin to open it. 'troubleshooting error' or something similar was showing on my screen a few times days ago.'
,151000000,15,null,null,'7','Sonia Elizondo Rivera',null,null,2,null,null,null,'Kraus',null,2,null,null,null,'icon design is really not good. The original bright green icon with the iconic bee logo was much better. The sickly green icon backdrop and non-descript 'e' is ultimately forgettable and application no longer stands out on the home screen. I've always admired Ecobee's UI/UX designs. Rather surprising the trend of overly simplistic graphic branding has biten this particular bug.' ,700000000,15,null,null,'2','Drew Kraus',null,null,2,null,null,null,'Hahn',null,2,null,null,null,'took a lot of the functionality away with the new version.
Please bring back the legacy app where you can easily change humidity, from the fan for two or four hours, and I'll have to click twice just to get into the functions. The support email won't too many good because it's just missing features.' ,549000000,13,'ecobee inc.' ,'Sorry to hear you're having issues with the ecobee app, Dennis. Please feel free to reach out to support@ecobee.com for help with troubleshooting!'
,419000000,null,'6','Dennis Hahn',null,null,2,null,null,null,'Chiu',null,2,null,null,null,'only gripe with this ecobee is that it does not auto connect with hidden ssid. You must manually connect it via the thermostat anytime your router goes offline for a reboot. Very inconvenient if you are away.
For that it gets 1 star rating otherwise its a perfect unit.' ,498000000,0,null,null,'9','Lawrence Chiu',null,null,2,null,null,null,'Frog',null,2,null,null,null,'update seems to make the app buggy. It sometimes just hangs in there for a long while then gives the error message: unable to connect with the device then the phone back button will not close the app. The new icon is ugly and is hard to see on my Cromebook screen.'
,922000000,4,null,null,'5','The Frog',null,null,2,null,null,null,'shows as offline or server down. Best answer for why, the ecobee4 doesnt play well with the T3200M router that telus uses (the newest router that telus has been giving out for the past few years).
Constantly disconnecting and the app works about 50% of the time. You'd expect better usability from a Canadian company where telus is one of the 3 major ISPs. Update: even when working from home for the past 3 weeks, about half the time it thinks I'm away and goes into away mode',648000000,5,'ecobee inc.'
,'Thanks for reaching out! My apologies for the app not working. We've recently had scheduled server maintenance that impacts access to the ecobee app and web portal. For real-time updates, please visit status.ecobee.com. If you're still having connectivity problems, please feel free to reach out to support@ecobee.com. I'm always here to help!'
Microvolts surge download. ,623000000,null,'7','Paul',null,null,2,null,null,null,'Murray',null,2,null,null,null,'a very fluid app with an easy to understand interface. The thermostat is so easy to program that you don't end up using the app very often because it just follows your schedule, but when I do need to make a change for a vacation, it's always very easy.' ,644000000,0,null,null,'3','Michael Murray',null,null,2,null,null,null,'Graves',null,2,null,null,null,'app is great. When it works. I go to change the temp with my phone and constantly freezes like im holding down the temp slider.
Reopen the app and same thing. I have to get up 50% of the time and change it because the app keeps crashing (1st world problems I know)',130000000,4,null,null,'9','Zeb Graves',null,null,2,null,null,null,'crow',null,2,null,null,null,'Ridiculous unexplained unnecessary permissions. Why in the world does ecobee now require access to monitor my physical activity?
Data Mining pure and simple. Useless 'What's New'.' ,474000000,3,null,null,'9','b crow',null,null,2,null,null,null,'Bozeman',null,2,null,null,null,'connecting to your device.' EVERY DAY NOW. It works great for months, no longer.
No cell phone access even when at home on the same network. A refund would be nice.' ,248000000,2,null,null,'2','Michael Bozeman',null,null,2,null,null,null,'and Alisha Smith',null,2,null,null,null,'took branding advice from the intern? The Bee was fine. The 'e' is not a logo. That is just lazy.
How many different fonts should be on a Landing page? Lastly, did you guys finally get rid of eco mode that broke everything a few months back? I had it disabled by tech support on the back end so I can't tell. Still the best thermostat you can buy.'
,260000000,2,null,null,'3','Trevor and Alisha Smith',null,null,2,null,null,null,'olson',null,2,null,null,null,'more automation. Geo location wont allow pre-cool automatuon to return home! Geo location drops in and out when I'm not even close. Why not use wifi instead of gps? Overall it ecobee is more a programmable thermostat with an app than a smart thermostat like nest.'
,359000000,1,null,null,'4','troy olson',null,null,2,null,null,null,'Henry',null,2,null,null,null,'itself is excellent. User interface design, especially the phone app, seems to be regressing to a more chaotic state.'
,478000000,0,null,null,'0','Craig Henry',null,null,2,null,null,null,'Messner',null,2,null,null,null,'like the options with my ecobee, but there needs to be an option to auto reconnect the unit to wifi! If I need to reboot the wireless or lose power, I have to go to the thermostat every time to manually reconnect. Reading reviews I'm not the only one who wants this feature. The network is saved on the device but cumbersome to have to remember to do it myself! At least give the option to turn on or off if others don't want this.' ,2000000,11,null,null,'8','Frank Messner',null,null,2,null,null,null,'Hanson',null,2,null,null,null,'well, would be nice to access schedule and comfort from same window. Also would be nice to have some in app help as sensor operation and all the different options can get confusing.
Also when you change the temp on thermostat the same time x number of days make a recommendation, give option to change permanently. May recommend on habits over time to prove comfort and saving',369000000,3,null,null,'1','Robert Hanson',null,null,2,null,null,null,'Tonner',null,2,null,null,null,'the comfort settings is so glitchy. If i change 1 little thing it makes all the settings the same. And doesnt allow me to change it so certain normal temperatures.' ,100000000,0,null,null,'4','Kelly Tonner',null,null,2,null,null,null,'Seguinot',null,2,null,null,null,'that the new update practically fix (I would say in a 90% ) the comunication, now the integrated Alexa is hearing me, good job from Ecobee's team.' ,494000000,1,'ecobee inc.' ,'Sorry to hear you're having problems with Amazon Alexa, Pedro!
Please send an email to support@ecobee.com for troubleshooting assistance. Always happy to help!' ,285000000,null,'0','Pedro Seguinot',null,null,2,null,null,null,'meatballs',null,2,null,null,null,'does not save settings for scheduling activities, some screens such as Set Up New Activity seem incomplete and don't actually result in any new activity being set up.
The app doesn't seem to be connected to the actual thermostat. It's nearly useless.
Very disappointing u2639ufe0f. Constantly gives non-specific error message when trying to set up Alexa voice. Wonder if I should have bought a Nest. Amended review, updating to 3 stars.
It suddenly started working after a few days of not. ,630000000,9,'ecobee inc.' ,'Sorry to hear you're having problems saving your schedule! Please send an email to support@ecobee.com for troubleshooting assistance. Always happy to help!' ,600000000,null,'1','spicy meatballs',null,null,2,null,null,null,'app simply DOES NOT work correctly, and hasn't for over a year.
Sensor status says 'Unavailable', yet sensors are working. The ability to use a varity of sensors and have the capability to view the status remotely was the reason I switched from Honeywell and Nest.
I have emailed tech support many times and nothing. I have used ecobee for many years u0026 convinced most of my family u0026 our offices use them. I have recommended them to over 70 clients.
Beyond disappointed.' ,295000000,1,null,null,'9','Seth',null,null,2,null,null,null,'White',null,2,null,null,null,'Each time I download their 'app' instead of opening an app it goes to their web page. Then it never recognizes the email or password.
Have to reset password every time and it works to get to the web page for my account, until i exit and try to log back in. Oh no!Repeat annoying process.
App used to work on my old phone. Now, just a complete failure. ,487000000,2,null,null,'2','Frank White',null,null,2,null,null,null,'Blades Van Roekel',null,2,null,null,null,'app is severely lacking. Have to do most everything on the thermostat.'
,387000000,2,null,null,'7','Leslie Blades Van Roekel',null,null,2,null,null,null,'Landes',null,2,null,null,null,'retired Honeywell field tech I had one of 1st gen EBI controller( HVAC / WITH all the bells and whisles - Entire Building Intergrader.) I am very impressed by how well it functions',733000000,1,null,null,'2','Bill Landes',null,null,2,null,null,null,'Liu',null,2,null,null,null,'the bee icon back. Also noticed furnace was kept running when it was warmer than the set temperature.' ,278000000,0,null,null,'5','Shiyao Liu',null,null,2,null,null,null,'R',null,2,null,null,null,'The issue with not seeing the forecast has been fixed. Back to 4 stars. We'll go to 5 stars once we see fewer server connection issues.
It took many months for them to roll out a fix to the 2019 location issue, but they finally did; however, there's a new location issue. I can no longer access the weather forecast from the app bc I have no location defined.' ,4000000,6,'ecobee inc.' ,'Thank you for reaching out!
I am sorry you are having issues with the app after the update. Please send an email to support@ecobee.com with your ecobee serial number, I would be happy to look into this with you.' ,372000000,null,'5','K R',null,null,2,null,null,null,'D',null,2,null,null,null,'app, features, functionality, programming, performance. If you take the time to realize how much this ecobee 4 can do, especially if you have a heat pump, it's probably the best thermostat out there.
Extremely customizable!' ,669000000,0,null,null,'2','D D',null,null,2,null,null,null,'Carter',null,2,null,null,null,'app is not user friendly at all. Aside from just setting the current temp, every other option is ridiculously hidden or non-existent. Try to just turn on only your fan, I'll wait.
That took me about a month to figure out and required setting up a whole nother mode. Home IQ is missing and only available on a desktop site. I had a nest before and while the fact the ecobee plays much better with Alexa, ecobee could learn alot from the nest app user interface.' ,287000000,4,null,null,'0','Lewis Carter',null,null,2,null,null,null,'Endicott',null,2,null,null,null,'Switch+ devices themselves are unreliable (frequently crashing, losing wifi, etc).
The app is significantly worse. It's clear that the help was written for a different build unavailable on either iPhone or Android. It makes any effort to deal with support pointless because their script is unconnected to the options available. I'm not even sure it's a versioning problem because none of the versions I've seen in the past 6 month have the features/configuration options on the website.'
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,400000000,2,'ecobee inc.' ,'That's not the experience we want you to have with your Switch+, James. Please send an email to support@ecobee.com for help with troubleshooting.' ,782000000,null,'3','James Endicott',null,null,2,null,null,null,'King',null,2,null,null,null,'geofence fails since the last update.
I'm using android and Ecobee3 lite. The failed geofence renders the smart features less useful. I have to open the app and manually set the temperature. More: this malfunction is getting annoying. The app now is determining the opposite of the reality. Previous problem fixed, I think.
Now, on commute, app notifies me: exiting, entering, exiting, entering, etc. Is it turning thermostat up and down? Ugh',112000000,5,'ecobee inc.' ,'This doesn't seem right. We want to take a closer look at this for you. Please send a note to support@ecobee.com so we can connect.' ,810000000,null,'4','Richard King',null,null,2,null,null,null,'not reconnect.
Goes offline. Once router restarts and thermostat loses connectivity, it goes offline and does not attempt to reconnect.
You have to manually select the network, go through username/password screen, it remembers logins however, and hit next couple of times until it connects back to the network. Very inconvenient. What if you are on vacation and router goes through reset, you will end up losing access to Thermostat.' ,432000000,1,'ecobee inc.' ,'Sorry to hear you're having connectivity issues with your ecobee!
Please send an email to support@ecobee.com for troubleshooting assistance. I'm always happy to help!'
,387000000,null,'5','Ashish',null,null,2,null,null,null,'iDontKnow',null,2,null,null,null,'app, but needs the ability to set seasonal settings. Call me weird, I like different temps for warm and cold seasons. Maybe just add the ability to make toggle on off between multiple comfort profiles, or add a date filter for start and end of setting if necessary to have it automated.